Customer Reviews

I reserved a stump grinder and showed up right before they opened. The guys were super friendly. Illustrated how the machine operated and hooked the trailer to my truck fast. The grinder worked flawlessly. The office guys are just as helpful and friendly. This place is what customer service is all about. Cannot say enough good things about them. Outstanding!

Despite having to drive by three other rental places to get there, Jon's always has a good quality fleet that's well maintained. They're priced a little higher than most others, but you can tell that they reinvest in their equipment. You'll get your tasks done instead of hauling it back and forth due to issues.

Number one rentals on tools

As a small business owner, I can say that Ive been around a block a few times in regards to rentals. Jon's Rentals continues to be the gold standard for rentals. Period.

I got to Jon's for all my rental needs, trailers, larger tools and most recently a huge 16 door A-frame ladder. The team is always courteous and helpful.

Awesome customer service and great pricing. Quick no hassle rentals. I was in and out in just a few minutes. Will definitely rent from them again.

Super fast and professional. Long time customer. I broke a hydrolic hose on one of their skid steers one time.. I was on a crucial deadline.. They were out within an hour with a new machine... and hardly charged me anything for the repair. Any other place would have gouged me. Best rental place in town! But don't go there cause I don't want it to get too crowded. 😉

Great customer service and prices! I will be back

(Translated by Google) Excellent (Original) Excelente

The best customer service in Austin .... Thanks you guys

Jon's rental has fair prices on their tool rentals staff is amazing and friendly I recommend this rental company to anyone for sure

Customer service is awesome. This is your one stop place to go for equipment rentals.

We have used Jon’s for multiple projects over the last 5 years. The equipment is always well maintained and fair priced. The customer service team (especially the pretty lady) are always on top of things and easy to work with. I will continue to go to Jon’s for my tool rental needs.

Always what you need

Great customer service 👍

These guys are great! Everytime I've rented from them ( skid steer , car hauler , gasoline hole bore ) they have been kind polite and ever so helpful! Every single one of them knows their products and can explain differences to help you find the rite tool! They offer delivery and I haven't found anyone who beats their prices. Quality tools , good customer service , and better than average prices. How could you say better. Thank you guys!

Great experience renting a 16' dual axle utility trailer. Efficient staff which was very helpful and made sure everything was hooked up correctly before I left. Also was so nice to help me inflate a low tire on my SUV. Will definitely rent from them again!

Called them up needing to rent their telehandler. When I got there, it was on the trailer staged in the middle of the parking lot ready to hook up. Employees were friendly.

Best rental outfit in town. They are fast and easy to work with. They are always more then fair and take great care of us! I've been coming here for over 5 years and never been let down.

I searched all over town for what I needed to rent. Most people didn't care to stay on the phone or be very helpful. However when I called Jon's rental when I needed a concrete grinder they not only had one, it was very nice and helpful on the phone. They even called back shortly after because he forgot to give me a little more information he intended to. It was very appreciative. I see myself bringing all my business to this location. The customer service was very appreciated. Top notch!

Professional, I’m always in and out, and the best customer service that does not quit and great prices Thanks guys

Cool folks, great service

Excellent service, really helpful staff!

Awesome customer service and the people were very helpful professional 👍

The guys at Jon's are next level. Absolutely the best service possible.

Family owned company where customer is truly valued and appreciated. The staff is very knowledgable and friendly. No more Home Depot rental. Jon’s is the way to go when renting equipment.

Great place super awesome service. We get trailers and chainsaws here all the time al they’re always sharp and ready to go!

The guys at Jons rental are amazing always willing to help with anything you need or have a question about.

Great customer service

Good honest people with fair and competitive pricing and very accommodating. They've got whatever you need. They will take good care of you.

Great Service! Fast response time. Thank you.

Love they're customer service

these guys are extremely fair. would rent from again.

Best tool rental place in town and the staff is very helpful! I'm currently renovating a house and they always have what I need. Prices are good and there is never a long wait. I will definitely be recommending this place to other people!!!

Best rental place in the state, Jace Evans is the most down to earth hardest working young man you will ever meet, don't mess with the rest go to the best Jon's rental.

Knowledgeable and courteous customer service. I've rented a lot of equipment from many places in Austin and I stick with John's for the service. I used a lot of irrigation equipment and the trailer rentals are the least expensive in the Austin area. Pro tip - if they're closed on Sunday you can rent on Saturday and return on Monday and only pay for one day! But if you're late you WILL pay for 2 days, so early birds get the worm. Go see John, he'll hook you up!

Came in looking for some equipment as well as had inquiries about the surrounding area. The staff was super friendly, helpful, and personable! They strive for quality service with quality products and can meet a whole range of whatever project you need to pursue. Highly recommend this awesome small local Austin business!

We love this place. Been loyal customers for nearly 20 years. We rent all the specialized tools for our chandelier company, and heavy tools for remodeling our factory. Everybody is ultra polite and eager to please. They remember my name and have jumped through hoops on many occasions to ensure that they provide us exactly what we need. For example: We work in esquite estates that are cleaner than most hospitals. We frequently need to build scaffolding towers in these homes to work on their chandeliers. Now anybody who has ever rented scaffolding doesn't expect it to be clean enough to eat from. But Jon's always washes and dries all our scaffolding before we pick it up. We asked them to do that once several years ago. They remembered that request and have never failed to provide us with freshly impeccably detail cleaned scaffolding. And they are very gentle when loading our truck because they know we carry cartons of delicate crystals in the back, inches away from the ladders and scaffolding. I've never dreamed of going anywhere else locally. And we travel alot. We have to use other scaffold rental services in far away places. And it's usually gorilla's throwing filthy mixed parts on the ground next to our truck. And at twice the price of Jon's. If they ever give us a wonky component, they are overly generous with discounting our invoice to accommodate the inconvenience. We can't say enough great things about Jon's.

Always relible.

They're awesome! They worked with us on a certain situation and made our move a lot less stressful.

These guys are epic! They go the extra mile on everything. I couldn't be more impressed with their prices , the willingness to work with me , the ease to rent the equipment and they guys who load and show you how everything works. It was a night and day difference from any other company I have ever rented from. I couldn't think of a single negative and highly recommend them. They even suggested the proper equipment before I rented something that wouldn't have worked the way I wanted!

Just great folks to deal with. Quality, well maintained equipment at a fair price.

Easy in and out. The staff is always helpful and knowledgeable.

They have evryting you need and a friendly staff

I've been renting equipment from Jon's rentals for years now and these guys are great to work with! I own a party rental company and frequently need extra generators or trailers. Jon's is our preferred company for multiple reasons. Everyone that works there are friendly and work diligently. So for your equipment rental needs I highly recommend that you use Jon's rentals! David

Very nice people in and out quickly

The only place to rent equipment in Austin. The staff and equipment is top notch!

I highly recommend Jon’s rental for all the services they offered. They’re a local family owned business and their level of service is reflective of that—unbeatable. You always have friendly faces, personable and helpful insights and the best prices. I’ve never had cost surprises with Jon’s rental. The price is always exactly what I’m told, unless I extend my rental duration of course. It’s great to pay our small business services forward to a place like Jon’s. I highly recommend.

This is a very professional run yard with great condition equipment

Fast friendly and efficient

I highly recommend Jon's rental. Not only are they a local business, but they are priced right and beyond friendly. During a tough time, this company was there to help us out last minute, without question. We're forever grateful for the service we received. Jon's is our go-to!

These guys know their rental equipment and are extremely helpful.

have usually had a good experience renting here and would recommend the place, they have very good equipment with a wide selection. stay in touch with them and ask about bad weather so you don't pay more than you need to.

Excellent business. I was in and out with a pressure washer rental in 5 minutes flat. Their prices are better than any other rental business I contacted. They even told me that I didn't have to worry about refueling the tank when returning it. I definitely recommend this place.

Great place. Very helpful and knowledgeable people !

Best tool rental in northwest Austin

Friendly knowledgeable experts of there craft. Quick to help out anyway they can

Always have what we need when we need it and offer discounts when renting long term

Jace and the team at Jon's are fantastic. They have a good selection of equipment for periodic do-it-yourselfers like me. I have rented chippers, augers, limb cutters and more. They stock quality equipment and provide great service with a smile. Highly recommend!!

Great rental service. Always willing to work with us to help get our projects done at a reasonable price. Thanks to Jace and the crew!

I wouldn't use anyone else. They really care about their customers.

Good place to rent trailers, very honest people. And they take care of their customers.

I recently received a phone call from chase the manager of jons rental he made everything right . After talking with him I am a happy camper. This place is great even under unfortunate circumstances I went through chase handled it professionaly and with diligence . chase makes the world go around at jons rental. best place ever

They have every tool you need, and they are a great group of guys

They always have the machines we need...

Excellent service every time. Thank you.

I've rented tools here a few times now and they're always very friendly and helpful. Can't beat their prices, either! I definitely recommend them to anyone needing a tool rental in Austin!

Great people, great equipment and great service!

excellent customer service. their trailers were only around 35-40/day which was the cheapest in town. I use them all the time! great company!

Hands down these guys are one of the best rental companies I have have ever used. They have a great selection of equipment and are on point with there customer service. David and the guys in the yard are extremely helpful, knowledgeable and efficient at what they do. Highly recommend these guys for any of your equipment rental needs!

Great service, great information and a truly successful rental experience with all their equipment. For years they have hired great help and I would highly recommend them for short or long term needs.

Always a top notch experience when I go in. They are building an inventory based on customer inquires which is good to know they are listening. I rent here every time they have something I need!

These guys are awesome!! I have rented numerous items from them. They are very knowledgeable and will take the time to figure out exactly which tool you need for the job. Love working with them. I personally will not rent from anyone else if these guys have the tool I need.

These guys have saved my butt on many occasions. Cheaper than HD/Lowes rentals, easier to deal with, and better tools. Not a corporate behemoth that sends profits elsewhere, but a local Austin company too.

These guys are straight to the point with what they can deliver. Prices are comparable and suggestions are good. My only hope is that the staff is increased to handle the influx of new customers. Ask for Jace, he's pretty good at his job but in high demand!

We love Jon's Rentals! We have been coming here for years. When you own a pick up truck, everyone thinks you are there to move them. Most of the time we do and a lot of times there is just no need to spend the extra money and gas renting a box truck. Instead we come here and will rent a trailer. The equipment is always in proper working order and hooked up in an instant. There is never any wasted time waiting in long long long lines like you do at UHaul just to RETURN the item rented. They always have plenty of staff ready to unhook and send you on your way. Half of the time we don't even have to go inside to get the receipt! If you try to shop local, then JONS is the answer for all of your rental needs!

I've used Jon's for over 10 years, from time to time whenever I need to rent a trailer. I've always been satisfied with the prices and service. Last week I needed to move some household items and decided to check with Jon's again. As expected, the prices were excellent - ended up saving me over $100 compared to renting a moving truck. Jace and the guys there are very friendly and helpful.

I've been a customer of Jon's for nine years and have never had a bad experience. The staff are professional and helpful, and the equipment is excellent and well maintained. I recommend them as a first choice for rentals, no matter where you live in or around Austin.

EDIT UPDATE: The service just keeps getting better all the time. *Helpful tip: If you need scaffolding, make sure you call ahead and request that they clean it for you. Otherwise you will probably have to wet wipe it down, (which is not fast or easy), if you are using it inside furnished/occupied homes. *Also make sure they give you enough safety pins for your rig. They occasionally send you out with far less than you need. Overall, super friendly staff and eager to please. They get you in & out very quickly. I've been a regular customer for over 25 years now. ORIGINAL POST:I own Austin Chandelier Service, Empire Chandelier and AllerFreeHome. We have been renting ladders & scaffolding in three different cities over the past 30 years, and I can tell you that Jon's is BY FAR the best ever. Like other reviewers have pointed pout, they are very professional, fast, helpful, personable and very generous. The equipment is always clean, and well maintained.

I rented from Jon's based on Web reviews and I was not disappointed. Jon's is now the only place I will rent equipment.

I recommend them. they are friendly, professional, helpful and reasonably priced. They are easy to get in, get what you need and get out. I rented a ladder and rat trap for $25.00 total... Better than home depot or lowes for sure.. lamar